Commitment to Privacy
At HAM-STORE, we prioritize the sanctity of your personal information. We only collect essential data required to fulfill your orders and provide a premium shopping experience.
Personal Information
We collect your name, contact number, and delivery address solely for logistics. This information is never used for unsolicited marketing or sold to third-party brokers.
Firebase Security
All order data is processed through Firebase Firestore. We utilize industry-standard encryption to ensure that your data remains inaccessible to unauthorized entities.
IP Logging Protocol
For security and fraud prevention, our system may log IP addresses during the checkout process. This data is strictly used for internal security audits and verification.
Local Storage Usage
We use LocalStorage to keep your cart persistent. This data stays on your device and is not transmitted to our servers until you initiate an order placement.
WhatsApp Integration
Our primary communication channel is WhatsApp. By placing an order, you consent to receive order updates and delivery coordination via your provided contact number.
Third-Party Disclosure
HAM-STORE does not share, rent, or sell your data. We maintain a closed-loop system where your information is only visible to the lead developer for fulfillment purposes.
Data Retention Policy
Order records are kept for a period of 12 months to facilitate warranty claims and support. After this period, sensitive personal details are purged from our active database.
Financial Privacy
Since we operate on Cash on Delivery or BenefitPay, we never store credit card numbers or bank credentials on our platform. Your financial transactions remain private.
Access & Deletion
You have the right to request a copy of your stored data or ask for its immediate deletion. Contact our support team via WhatsApp to initiate these requests.
Age Requirements
Our services are intended for users aged 18 and above. We do not knowingly collect personal information from minors without parental consent.
Outbound Connectivity
Our store may contain links to external sites (like Instagram). We are not responsible for the privacy practices or content of these third-party platforms.
Policy Evolution
We reserve the right to update this policy to reflect changes in our technology or legal requirements. Significant updates will be highlighted on the home page.
Data Breach Protocol
In the highly unlikely event of a data compromise, we commit to notifying all affected users within 72 hours of discovery via their registered email or phone.
Privacy Inquiries
For any concerns regarding how your data is handled, please contact Hamza directly at +973 39568597 or ham-tech.netlify@outlook.com.